Refund Policy

Last updated: July 5, 2026

This Refund Policy applies to memberships purchased through E-Lauren. All payments are processed by our payment provider, Whop.

Subscriptions

E-Lauren is a subscription service. Your plan renews automatically at the end of each billing period unless you cancel before the renewal date.

Cancelling

You can cancel your membership at any time. When you cancel, your membership remains active until the end of your current paid period, and you will not be charged again after that.

Refunds

If you are not satisfied, you may request a refund within 7 days of your first payment by contacting us at eleonor@e-lauren.com. We do not provide partial refunds for unused time when you cancel a plan part-way through a billing period, and renewal payments are generally non-refundable once the new period has begun.

How to request a refund

Email us at eleonor@e-lauren.com from the email address associated with your account, and we will respond as quickly as we can.

Chargebacks

If you believe there has been a billing error, please contact us first so we can resolve it directly.